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We suggest you wear a face covering to help protect your fellow passengers and our staff.

Exemptions include:

  • Children under 11-years-old.

  • People with breathing difficulties and other respiratory conditions.

  • People with mental, physical or sensory difficulties, including those who may not understand or remember that they need to wear one.

  • People that would find it difficult to put on or take off a face covering safely, accurately, consistently or without pain.

  • People who rely on lip reading and accompanying carers who will need to communicate with them.                            

We ask everyone to wear a face covering if they can.

Our drivers are already working behind a screen to protect them so they do not need to wear one. 

There are no other restrictions at this time and we would like to remind you that all of our buses:

  • are cleaned regularly with extra focus to high touch points

  • accept contactless payments


  • Carry hand sanitiser with you if possible.

  • Keep windows open to help with ventilation.

  • Do not sit in seats which face each other, backward facing seats have been closed.

  • Sit next to a window and leave a space in front, behind and next to you.

  • If you are travelling with someone from your household, please sit next to each other to leave more space for others.

  • We request that you pay your fare using a contactless card, if you are unable to pay with a card please tender the exact fare.

  • Do not stand or queue in the aisle of the bus or next to the driver.

  • Be patient and wait for passengers to alight before you board.

  • Keep a 2 metre distance away from other people at bus stops.

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